Ventic HVAC
Privacy Policy
Last updated: August 3, 2026
This Privacy Policy explains how Ventic HVAC collects, uses, stores, and shares information submitted through ventichvac.com.
Information we collect
We may collect the following information when you contact us or submit a request:
- Name
- Phone number
- Email address
- City or service location
- Requested service type
- Project details, comfort issues, and uploaded files
- SMS consent and legal agreement selections submitted through our forms
How we use your information
We use submitted information to:
- Respond to inquiries and service requests
- Schedule visits, estimates, and follow-up communication
- Provide HVAC recommendations and quote preparation
- Send appointment or lead follow-up messages when consent is provided
- Maintain internal service and dispatch records
SMS consent
If you check the SMS consent box on our forms, you authorize Ventic HVAC to send SMS messages related to your inquiry, appointment, quote, or follow-up. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact us directly.
Sharing of information
We do not sell your personal information. We may share information only with vendors or service providers required to operate the website, route form submissions, or support customer communication, such as form-processing or email-delivery tools.
Data retention
We retain inquiry and service-request information only as long as reasonably necessary for business operations, customer service, legal compliance, and recordkeeping.
Your choices
You may contact us to request updates or deletion of information you submitted through the website, subject to any legal or business recordkeeping requirements.
Contact information
Ventic HVAC
397 Williams St, Suite BEZ
Marlborough, MA 01752
Phone: (978) 917-9397
Email: info@ventichvac.com